Orders and Shipping:
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, ShopPay, Google Pay, and Apple Pay. We reserve the right to change the payment methods we are able to accept at any time.
Once your payment has been processed, you’ll receive an email confirming your order.
Orders are packed and shipped on business days only. Most orders are delivered within approximately 10 business days from the order date. As we use a third party to deliver orders, delivery times are estimates only. It is possible your order may arrive earlier or later. There may be delays for holidays. Watch for an email from us with tracking information.
If you have any questions about your order, please contact us at firstname.lastname@example.org. Please reference your order confirmation number, and if available, your tracking number.
Duration of Shipping:
Free standard shipping usually takes around 8 days + our handling time of 1-2 days
Orders that haven’t shipped can be cancelled. Please email email@example.com to find out if your order has shipped, and if it has not, our customer service team can provide you instructions on cancelling your order.
Please allow 3-7 business days for a refund to be credited back to you. And note that sometimes when a refund is processed, the purchase may disappear from your statement altogether. Payments and refunds are processed by using the payment method selected at the time of checkout, and may be processed through a third party payment processor.
Menstrual cups are personal hygiene medical devices and cannot be returned, refunded or exchanged.